Terms & Conditions

Last Updated: May 2026

1. Acceptance of Terms

By using VelzaHost services, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws. If you do not agree, you must not use our services.

2. Account Registration

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to refuse service or terminate accounts at our discretion

3. Acceptable Use Policy

You agree not to use our services for:

• Illegal activities or content that violates applicable laws
• Distributing malware, viruses, or harmful code
• Sending spam, unsolicited emails, or phishing attempts
• Hosting adult content, gambling, or pirated material
• Infringing on intellectual property or copyrights of others
• Any activity that negatively impacts server performance or other users

4. Service Provision

• We aim to provide 99.9% uptime but do not guarantee uninterrupted service
• Scheduled maintenance will be communicated in advance when possible
• We reserve the right to suspend services for security or policy violations
• Backups are provided as a courtesy and should not be relied upon exclusively

5. Billing and Payments

• All fees are billed in advance on a recurring basis
• Invoices are generated 7 days before the due date
• Late payments may result in service suspension or account termination
• All fees are non-refundable except as provided in our Refund Policy
• We reserve the right to change pricing with 30 days' notice

6. Domain Registration

• Domain registrations are subject to domain registry rules and policies
• You must provide accurate WHOIS information
• Domain ownership is maintained by VelzaHost as the registrar of record
• Domain transfers are subject to registry rules and fees
• We are not responsible for domain availability or renewal issues

7. Account Cancellation

• You may cancel your account at any time through your client area
• Cancellation requests must be submitted before the next renewal date
• Upon cancellation, your data may be permanently deleted after a grace period
• We are not responsible for data loss after account cancellation

8. Limitation of Liability

VelzaHost, its employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. Our total liability is limited to the amount paid by you for the service during the previous 12 months.

9. Data Backup Responsibility

While we provide daily backups as a courtesy, we strongly recommend that you maintain your own independent backups. VelzaHost is not responsible for any data loss, corruption, or damage.

10. Indemnification

You agree to indemnify and hold VelzaHost harmless from any claims, damages, losses, or expenses arising from your use of our services, your content, or your violation of these terms.

11. Modifications to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with a revised date. Continued use of our services constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: legal@velzahost.com
• Support: Available through your client area
• Address: [Your Local Office Address]